FAQ

Answers to common rental questions, policies, and workflows.

Browse our catalogue, add items to your quote, and submit your request. We’ll confirm availability, finalize details, and coordinate delivery directly to your shoot or location.

You’ll need valid government-issued ID and a signed rental agreement. For higher-value rentals, proof of insurance or a security deposit may be required.

Insurance is strongly recommended and may be required depending on the value of your rental. If you don’t have insurance, we can discuss alternative arrangements such as a refundable security deposit.

We operate as a delivery-first rental service. Instead of requiring pickup, we bring equipment directly to your production—saving you time and simplifying logistics.

Yes. We deliver across Toronto and the GTA. Delivery fees may vary depending on distance, timing, and order size. Final details are confirmed when your quote is submitted.

Rental periods are based on your selected dates. Typically, gear is delivered before your shoot and returned shortly after. Multi-day rentals automatically benefit from reduced pricing.

Pricing is based on daily and weekly rates. Longer rentals are discounted automatically, ensuring cost efficiency for extended productions.

Absolutely. Whether you're building a full package or need a single item, we’re happy to help you select the right equipment for your shoot.

You are responsible for equipment during the rental period. In the event of damage or loss, repair or replacement costs may apply. Insurance is strongly recommended to protect your production.

We ask that cancellations be made as early as possible. For larger or specialty bookings, notice may be required to avoid fees. Details will be outlined during booking.

Yes—extensions are possible depending on availability. Contact us as soon as possible to secure additional days.

Yes. We support productions of all sizes—from independent filmmakers to commercial shoots. Our goal is to make professional equipment accessible and easy to use.